Travelodge By Wyndham Reviews
Travelodge By Wyndham Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Travelodge By Wyndham has a 1.3 star rating from 107 reviews, with 4% of users likely to recommend; consumers report widespread dissatisfaction and many request refunds.
Key Takeaways for Future Customers
- Check recent Travelodge By Wyndham reviews for cleanliness and safety concerns before booking.
- Expect potential customer service delays and issues with billing, cancellations, and refunds.
- Verify amenities and room condition on arrival; document problems for refund requests.
Negative Feedback / Risk Areas
- Recurring customer complaints about dirty rooms, roaches, and unsafe conditions.
- Frequent reports of poor customer service, refusal to refund, and overcharged credit cards.
- Issues with cancellation policy, billing errors, and slow dispute resolution.
Positive Feedback
Some reviewers cite price and basic amenities like a pool as pros in isolated cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Travelodge By Wyndham has a 1.3 star rating from 107 reviews, with 4% of users likely to recommend; consumers report widespread dissatisfaction and many request refunds.
Key Takeaways for Future Customers
- Check recent Travelodge By Wyndham reviews for cleanliness and safety concerns before booking.
- Expect potential customer service delays and issues with billing, cancellations, and refunds.
- Verify amenities and room condition on arrival; document problems for refund requests.
Negative Feedback / Risk Areas
- Recurring customer complaints about dirty rooms, roaches, and unsafe conditions.
- Frequent reports of poor customer service, refusal to refund, and overcharged credit cards.
- Issues with cancellation policy, billing errors, and slow dispute resolution.
Positive Feedback
Some reviewers cite price and basic amenities like a pool as pros in isolated cases.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad stay and gross room they won't let me speak with management
The room was nasty, gross, and there were food utensils everywhere. The staff was so rude and would not let me talk to management.
They also would not give a refund.
This was for my daughter's birthday, and they ruined it. They took a 75-dollar deposit without explanation or a heads-up.
- Have a pool and hot tub good parking and they are usually a nice place to stay
- Going down hill fast and needs new management at the williams location pool and hot tub are falling apart so are the rooms they dont seem to care anymore at the location in williams az
Preferred solution: Full refund
User's recommendation: Dont go to the one on 66 in williams az they suck and are very rude and dirty, wait till they get new management.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad stay and gross room they won't let me speak with management
The room was nasty, gross, and there were food utensils everywhere. The staff was so rude and would not let me talk to management.
They also would not give a refund.
This was for my daughter's birthday, and they ruined it. They took a 75-dollar deposit without explanation or a heads-up.
- Have a pool and hot tub good parking and they are usually a nice place to stay
- Going down hill fast and needs new management at the williams location pool and hot tub are falling apart so are the rooms they dont seem to care anymore at the location in williams az
Preferred solution: Full refund
User's recommendation: Dont go to the one on 66 in williams az they suck and are very rude and dirty, wait till they get new management.
Complaining about Travelodge room cleaning and staff rudeness
We arrived at 2 am dead tiered wanted to sleep 1st room smelled like feet the floor had food and a dirty sock under ac vent trash behind beds daytime front desk was rude and started to yell at us did not want to believe us made us walk back 2 to room not believing us even as we showed him fotos.
- I love traveling and staying with wyndham never had any problems
- Travelodge being so dirty and smelly
Preferred solution: What you believe is best along with a clean room when traveling so far from home.
User's recommendation: Do not stop here
DISSATISFIED
Staying at your facility in Lake George. It is a nightmare.
No other place to go because of the holiday. Please call me at 541-861-****.
- Free parking
- This faculty should be condemned
Preferred solution: Full refund
User's recommendation: Run don’t walk away from this facility
Recently stayed in *** ***....
Recently stayed in *** ***
Filthy
Dirty
Slept in my clothes
Not happy with stay especially not the charges
Didnt have towels, toilet paper could go on and on.
Want someone to contact me before I release photos taken to the net.
Thank you,
***
User's recommendation: Don’t go there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Worst hotel we’ve ever stayed at!!!
- - Rooms were filthy with broken doors, unsecured fixtures, and dirty bathrooms.
- - TV didn't work; coffee pots were empty; exterior looked abandoned.
It should be condemned!! Bathroom door was being held by 1 screw on top and only half in.
Had to lift door to close, toilet seat had no screws to hold it when sitting down. My friend slipped off and hit back of head, inside of shower curtain had dried snot on inside, floors were filthy and corners were disgusting. That was room #1, room #2 was equally as disgusting plus a dirty sock in corner of bathroom, tv wouldnt work . Under the circumstances, none of us would eat there, tried to have coffee, 3 pots, 2 were empty and 3rd was cold!
The outside looked like the building was abandoned! Blacktop was cracked all over and weeds growing all over in cracks! I had 3 other businessmen with me for a 2 day golf outing! I expect a call on this asap as we will be calling city health dept.
as well as state of Wi.
This place should not be open! It definitely is not safe, and appears like it has been this way for quite sometime!!
User's recommendation: Burn it down!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTwo displaced senior citizens and motel displaced then again literally on the street and charged for pet deposit after they told us we had to leave due to overbooking
- - Overbooking forced us to leave.
- - Refund not issued and another $50 charged after departure, with harassment and eviction of seniors.
After being at Travelodge in [GEOGRAPHIC_DATA], [GEOGRAPHIC_DATA], because of having to leave our apartment due to no water, [GEOGRAPHIC_DATA][PERSON_NAME] paid for our stay daily. On May 29, we were told we had to leave due to overbooking.
Ten minutes after I paid a pet deposit, I requested my $50 refund, but to this day they haven't refunded it. Plus, they took another $50 two days after we left the motel completely, and we were not behind, nor was that charge even authorized.
While trying to pack, we were constantly threatened and harassed to hurry up or they would have us physically removed. Two senior citizens were literally put out in the street even though they knew a government agency was helping us due to already being displaced a month prior and had no place to go.
- Room dirty microwave did not work and refrigerator barley worked
Preferred solution: Full refund
User's recommendation: Please do stay there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They don't resolve any issues
Wish It could have been better experience for me and my two kids it was their first time staying in a hotel
Refund for room
The establishment called me ...try to tell me there was no proof of me canceling ..so he is animate about only returning one nights stay...this is unacceptable..I did not book online or make a reservation so no business was lost..I walked in saw conditions and told them I wanted to cancel all within min
User's recommendation: No...dirty and management is shady af
Terrible customer service
I booked in Moncton NB Canada for a funeral and they had a mix up with my reservation and the customer service was absolutely terrible Ive worked in the service industry for 25 years and had no satisfaction from management would never recommend this hotel ![]()
User's recommendation: Would not recommend this place
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bug infestation
- - Lobby smelled; couches were stained.
- - Room smelled and roaches were on the bed, walls, and mini fridge; not recommended and refund pending.
Roach infestation in room.
My husband and I checked into the Travelodge ***. The hotel lobby was smelly and had old couches with stains.
Our room was also smelly and infested with roaches. They were on the bed, walls, crawling on the mini refrigerator. It was just horrible.
I DO NOT recommend this location to anyone! We checked out and I am still awaiting a refund!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Awful service from complaints Department
- - Booked 2 rooms at £65; charged £85 each and non-refundable.
- - Lost £500+ due to a bogus Travel Lodge site and staff were not helpful.
Booked 2 RFUNNDABLE ROOMS at £65 each. Charged £85 each but non refundable.
Phoned but scammer had bogus Travel Lodge site.
Cheated out of £500+
Travel Lodge Rep not interested and implied I was an idiot. Im 69.
I will NEVER EVER BOOK TRAVEL LODGE AGAIN .
I was charged for ringing to complain !
***
- Cheaper
- Very difficult to book online
Preferred solution: Price reduction
User's recommendation: Dont Book Travel Lodge
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Very bad experience
- - The guest requests a refund; management hasn't replied.
- - Room had urine smell, wall stains, and mouse droppings on the bed, with drugs nearby.
Travellodge in Richmond BC is a terrible hotel and I will like a refund. The manager has not replied to my emails and I am feeling ignored.
The room had a strong urine smell.
Stains all over the wall and mouse droppings on the bed.
Also many people doing drugs all around the hotel. Not safe for children.
- No pros
- Mouse droppings in bed stains on wall strong urine smell
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Dissatisfied with unsanitary room. Requesting refund.
- - Unclean room with stains, dirt, grime, and a tissue from a previous tenant on the door.
- - I need help and a way to submit photo and video proof.
Don’t book at Travelodge under any circumstances.
Talked to an employee at check out about the state of room. Was told he would do nothing about it.
Didn’t even get to show photos. Have wrote poor reviews everywhere I can.
Upon arrival in my room, I found several unclean spots, including stains, dirt, and grime, a previous tenant's tissue on the door, etc. I have photo and video proof, and I am very unhappy with this.
I am honestly terrified of my stay here now because it feels very unclean, like the workers didn't bother to do anything other than make the bed. No high-touch surfaces were cleaned. There are very visible spots everywhere that are dirty.
I will never stay here again. I am looking to get help with my issue and a place to send my documentation.
- It is very uncleanthe pool is also disgusting
Preferred solution: Full refund
User's recommendation: Book somewhere else!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey wouldn't let me check in
- - The date auto-switched to the 28th.
- - There were rooms; check-in was delayed.
- - Waited outside for 9 hours and paid a $30 early check-in fee.
There were plenty of available rooms, people weren't lining up at the doors to get a room and I was exhausted, sore and ready for a hot shower and the bed. When I booked my room it was the 27th however by the time a submitted payment it already passed midnight so technically it was now the 28th.
Which is the date it automatically switched to. When I got dropped off at the hotel with all my bags at 1:30am they said I couldn't check in until 3pm. They made me sit outside with all my bags. After 9hours of waiting I walked up to the front desk and asked if I could please check in and was told I'd have to pay an extra $30.
I was desperate by this time and the company I booked through had not done anything about changing my date back to the 27th and there was no refund policy which I never asked for my money back I just needed them to change a date their system messed up. No modifications or refunds NOTHING but I'm sorry ma'am. The hotel didn't do *** The Travelodge by Wyndham in Deltona is infested with drugs and prostitute's.
The property could be beautiful with updates but all they care about is getting that next $30 for early checking ..lol ..money is the main priority they aren't concerned about happy customers at all. Customer service is definitely not the same.
User's recommendation: Make sure the dates didn't change on their own
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRoom had nothing in the room and the refused to do anything about it
- - The room had no TV, microwave, bathroom items, bedding or pillows, and the A/C and shower did not work; front desk could not reach a supervisor.
Room was completely empty, no tv, no microwave, A/C did not work properly, no bathroom item, no covers on the bed or pillows, and shower did not work properly. When I went to front desk I think it was the night time work said she couldn't do anything cause everyone was gone and she was unable to get in contact with the supervisor.
I am contacting you regarding serious difficulties I have faced in obtaining any form of communication with your management team, despite multiple requests and follow-ups. I am currently at your locat
- - Management is unreachable.
- - I am at your location recovering from pelvic fractures and a TBI; escalate to management and reply within 24 hours.
I am contacting you regarding serious difficulties I have faced in obtaining any form of communication with your management team, despite multiple requests and follow-ups. I am currently at your location as part of my recovery from a workplace accident in which I sustained three pelvic fractures, a cracked coccyx, and a traumatic brain injury (TBI).
These injuries have left me with severe mobility limitations, chronic pain, and cognitive symptoms.
The services and accommodations provided are critical to my healing, yet I have been unable to address urgent concerns because it has been nearly impossible to reach a manager.
This lack of access is unacceptable and is directly impacting both my health and my recovery process.
Given the nature of my injuries and the seriousness of my situation, I am requesting an immediate escalation to management and a direct response within 24 hours. Please confirm receipt of this message and provide the name and contact information of the manager who will be addressing my case.
Failure to respond promptly may leave me with no choice but to escalate my concerns through formal complaints and legal channels.
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Loosen the purse strings. The top three travel sites show rooms at $64, $69 and $71.